Question 1

What is mobile auto repair?

Accepted Answer

Mobile auto repair means we come to you! Instead of taking your vehicle to a shop, our certified mechanics travel to your home, workplace, or wherever your vehicle is located to perform repairs and maintenance on-site.

Question 2

What areas do you service?

Accepted Answer

We provide mobile auto repair services throughout Southwest Florida, including Fort Myers, Cape Coral, Lehigh Acres, and surrounding communities. Contact us to confirm coverage in your specific area.

Question 3

How do I schedule an appointment?

Accepted Answer

You can request an estimate through our website or call our appointment line at (239) 789-5916. For sales questions, call (239) 483-0506. We'll discuss your vehicle's needs and schedule a convenient time for service.

Question 4

What are your hours of operation?

Accepted Answer

We're available Monday through Saturday, 8am to 6pm. Need same-day service? Call us and we'll do our best to accommodate your needs.

Question 5

Are you licensed and insured?

Accepted Answer

Yes. Dash Auto Services is a Florida licensed repair shop and carries general liability insurance for your protection and peace of mind.

Question 6

What types of repairs do you offer?

Accepted Answer

We offer a wide range of services including oil changes, brake repair, battery replacement, A/C service, engine diagnostics, starter and alternator replacement, tune-ups, timing belt replacement, and much more. If you're unsure if we can help, just ask!

Question 7

Can you work on all vehicle makes and models?

Accepted Answer

Yes, our experienced technicians can work on most domestic and import vehicles. We service cars, trucks, SUVs, and vans. Contact us to confirm we can service your specific vehicle.

Question 8

What if the repair can't be done on-site?

Accepted Answer

Most common repairs can be completed at your location. However, some major repairs may require a shop environment. In those cases, we'll diagnose the issue on-site and provide recommendations for next steps.

Question 9

Do you offer pre-purchase vehicle inspections?

Accepted Answer

Yes! If you're buying a used vehicle, we can perform a comprehensive inspection at the seller's location and provide you with a detailed report of our findings before you make your purchase decision.

Question 10

How much do your services cost?

Accepted Answer

Pricing varies depending on the service needed and your vehicle type. We provide upfront, transparent pricing before starting any work. Request a free quote to get an accurate price for your specific needs.

Question 11

Do you offer free quotes?

Accepted Answer

Yes, we provide free quotes! Contact us with details about your vehicle and the issue you're experiencing, and we'll provide a price before any work begins.

Question 12

What payment methods do you accept?

Accepted Answer

We accept Zelle, Cash App, PayPal, and Venmo for your convenience. Payment is due upon completion of service.

Question 13

Do you offer financing or payment plans?

Accepted Answer

Yes! We offer Buy Now, Pay Later options through Sunbit and Affirm. These flexible financing options allow you to get the repairs you need now and pay over time with manageable monthly payments.

Question 14

How does Sunbit financing work?

Accepted Answer

Sunbit offers flexible payment plans with no hard credit check. You can apply in minutes and get approved for payments spread over several months. It's a great option if you need repairs but want to spread out the cost.

Question 15

How does Affirm financing work?

Accepted Answer

Affirm lets you split your repair cost into monthly payments. You'll see your payment options upfront with no hidden fees. Choose the plan that works for your budget and pay over 3, 6, or 12 months.

Question 16

Are there any additional fees for mobile service?

Accepted Answer

Our pricing is transparent with no hidden fees. The quote we provide includes the cost of coming to your location. You'll know exactly what you're paying before we start.

Question 17

What is the diagnostic service fee?

Accepted Answer

If you're not sure what's wrong with your vehicle, we offer a mobile diagnostic service with upfront pricing. Our standard diagnostic fee is $175 for most Southwest Florida locations. For Fort Myers Beach (ZIP codes 33931, 33932), the fee is $195 due to bridge access. This includes a professional on-site diagnosis to identify the issue so we can provide an accurate repair estimate.

Question 18

What kind of parts do you use?

Accepted Answer

We use OEM (Original Equipment Manufacturer) and high-quality aftermarket parts to ensure reliable repairs. We can discuss part options and pricing with you before beginning any work.

Question 19

Do you offer a warranty on repairs?

Accepted Answer

Yes, we stand behind our work. Warranty terms vary by service type. Ask about specific warranty coverage when you receive your estimate.

Question 20

What guarantee do you offer on your work?

Accepted Answer

All of our work is guaranteed to meet or exceed industry standards. We take pride in doing the job right the first time — Fixed Right The First Time is our promise. We also offer higher warranty coverage on parts than most competitors, so you can trust that your repair will last.

Question 21

Can I provide my own parts?

Accepted Answer

We prefer to supply parts to ensure quality and warranty coverage. However, we can discuss this on a case-by-case basis. Contact us to discuss your specific situation.

Frequently Asked Questions

General Questions

Services & Repairs

Pricing & Payment

Parts & Warranty

Still Have Questions?